Episode 143
GOMS
...and now for another Human Factors Minute!
GOMS is a framework for the study, evaluation, and prediction of human-computer interaction.
The model is composed of goals, operators, methods, and selection rules. In order for GOMS to be applied successfully, it must first be understood what it is being used for.
Goals are symbolic structures that define an end state and a set of possible methods by which the goal may be accomplished.
Operations are specific steps that a user performs that affects their perception and/or interaction with a system.
Methods describe a procedure for accomplishing a goal using operators.
The final step in GOMS is selecting a method with the desired characteristics for application in the interface under study.
There are several different variations of GOMS that allow for various parts of an interface to be studied and/or predicted. The level of detail can be adjusted to measure particular metrics of interest.
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