Episode 65
Kansei Method
...and now for another Human Factors Minute!
The Kansei method is a method that transforms consumer's responses to new products into design specifications. Also known as Kansei engineering this discipline aims at the development or improvement of products and services by translating the customer's psychological feelings and needs into the domain of product design and parameters. As a result, products can be designed to bring forward the intended feeling.
Kansei engineering can be considered as a methodology within the research field of 'affective engineering' and can be used as a tool for product development.
Three focal points in the kansei method include:
Accurately understanding the consumer
Reflecting and translating consumer understanding into product design
and How to create a system and organization for consumer orientated design
This has been another Human Factors Minute!
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